⚠️ Medical Disclaimer
ClearHealth is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider. In case of emergency, call 911 immediately.
Privacy Policy
Last Updated: February 4, 2026
1. Introduction
ClearHealth is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
- Personal Information: Name, email, phone, date of birth
- Health Information: Symptoms, medical history, medications, allergies
- Location Data: To help find nearby healthcare providers
- Usage Data: How you interact with our platform
3. How We Use Your Information
- Provide AI-powered symptom analysis
- Connect you with healthcare providers
- Improve and personalize your experience
- Ensure platform security
4. Data Sharing
We do NOT sell your personal health information. We may share only:
- With your explicit consent
- With service providers performing services for us
- When required by law
- To protect safety and rights
⚠️ Important: While we use industry-standard security, no internet transmission is 100% secure.
5. Your Rights
- Access: Request a copy of your information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Data Portability: Request data in machine-readable format
Data Deletion Instructions
You have the right to request deletion of your personal information at any time.
What Will Be Deleted
- Account profile and credentials
- Personal and health information
- Provider and appointment history
- Insurance information
- All uploaded documents
⚠️ Important: This is permanent and cannot be undone. Export any data you wish to keep first.
How to Request Deletion
Method 1: In-App
- Log into your account
- Go to Profile → Settings → Account
- Click "Delete My Account"
- Confirm with your password
Method 2: Email
- Email privacy@clearhealth-ai.com
- Subject: "Data Deletion Request"
- Include your name and email
- We'll process within 30 days
Timeline
- In-app deletion: 24-48 hours
- Email requests: Within 30 days
- Backup removal: Within 90 days